Hi there! I just wanted to share my story with you so we can discuss together why this happened and how to avoid similar results in the future. Long story short, I made a free coupon on my course "How to read chest x-ray - from zero to hero" for three days and published the coupon link on a Facebook page that is followed by thousands of doctors and medical students. So, many of them were interested in the course and there were more than 2000 enrollments in the course! A few days later, I received about 90 reviews most of them 5 stars and I was happy that the course which took me four months to finish is now paying off. By the way, I didn't ask any student to even leave a review "whether good or bad". Three days ago, I woke up to find an email from Udemy Trust and Safety saying that they "found reviews on my course that were flagged by our spam filter" and this was " a Strike 3 in their Escalation Process. This means that my courses are suspended from enrollments and my announcements suspended for one calendar month". I tried reaching out to Trust and Safety but they said that the decision was final. What I am afraid of now is that they mentioned in their first email that: "If there’s another policy issue, we’ll unfortunately, have to move to permanently suspend your account and courses." I still don’t know what did I do wrong, please would you help me? What are you doing with free coupons? Have you had similar cases? How to avoid being suspended again? Thank you.
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