Hi @Gauravsoni90 Our refund policy is designed to decrease students’ concerns about buying a course. We’ve found that prospective students are more likely to buy a course if they know that they can refund it if it doesn’t meet their needs.
1. Due to privacy reasons, we cannot disclose why a student requested a refund for a course. Please note, however, that there are a variety of reasons why students request refunds. However, I'll share your suggestions with the team.
2. There are several ways of improving your course and getting more traffic to your course. Below is a list of the most popular posts in the community on how to promote your course using social media platforms:
Which social media sites do you use to promote your courses?
Facebook vs Youtube by @LukePriddy
Using Social Media Wisely to Thrive by @SharonRamel
This marketing strategy did work out for me! by @MahaAtef
Facebook Group or Website by @RichardDeut752
How often do you promote your course in FB groups? by @MartinBelvi89
I really hope this helps, building an audience to your course takes time and dedication so don't get discouraged. Consistency is the key!
Eliana Cerna
Udemy Community Moderator
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