❗️**Announcement** Course ratings suddenly dropped or dissapeared❗️

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Comments

  • SoyMarketer
    SoyMarketer Posts: 326 specialist rank

    THANK YOU UDEMY FOR BEING ON TOP OF IT AND FIXING IT. All my ratings are back to their usual.

  • CharlesEBrown
    CharlesEBrown Posts: 36 trailblazer rank

    The review score returned to the previous level. However, since that point, I received a 4-star and 5-star review, which should have raised the score. Also, the previous score was much lower than it should have been. Based on one, and only one, low-score review (among thousands), my score dropped from around 4.9 to 4.3 or so. So, based on what I see, it is still unresolved.

  • MarinaT
    MarinaT Posts: 2,148 Udemy rank

    Hello instructors, I posted an update here.

  • mimi1128
    mimi1128 Posts: 2 observer rank

    I think this is still affecting.

    I don't get any new ratings this month even though I just saw someone posted a rating with a comment two days ago. I still get no rating for my courses.

  • MarinaT
    MarinaT Posts: 2,148 Udemy rank
    edited November 29

    Hi @mimi1128,

    I'm sorry to hear that some of your new course ratings are missing. While the issue from September has been fully resolved— there could be several reasons why a rating isn’t appearing on your course page. For instance, it might have been flagged by our spam filter.

    To learn more about this, I recommend reaching out directly to our policy team at policy@udemy.com for further assistance.

    Thank you for your understanding and cooperation!

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