Udemy

Bella · ‎04-27-2023

Hola, Entiendo tus preocupaciones y comentarios con respecto a la política de reembolso de Udemy. Permíteme abordar tus inquietudes y explicar cómo abordamos esta situación. En Udemy, nuestro objetivo principal es proporcionar una plataforma donde los instructores puedan compartir su conocimiento y los estudiantes puedan acceder a cursos de alta calidad. Nuestra política de reembolso de 30 días está diseñada para brindar a los estudiantes la confianza necesaria para explorar y probar los cursos sin riesgos. Sin embargo, es importante destacar que el uso de esta política de reembolso de manera sistemática, comprando cursos con la intención de solicitar reembolsos periódicos, no es ético. Nuestros instructores dedican tiempo y esfuerzo considerable para crear contenido valioso, y contar con un número significativo de reembolsos afecta su trabajo y su capacidad para ofrecer cursos de calidad en el futuro. Entendemos que hay casos legítimos en los que los estudiantes pueden no encontrar el contenido adecuado para sus necesidades. Sin embargo, animamos a los estudiantes a realizar una investigación adecuada antes de comprar un curso y aprovechar la opción de previsualización del curso para obtener una idea del contenido que se ofrece. Si bien entendemos que cada estudiante tiene diferentes circunstancias financieras, nuestro objetivo es encontrar un equilibrio entre brindar flexibilidad a los estudiantes y garantizar que los instructores sean recompensados justamente por su arduo trabajo. Agradecemos tus comentarios y sugerencias, y nos esforzamos continuamente para mejorar y adaptar nuestras políticas en beneficio de la comunidad de instructores y estudiantes. Si tienes alguna otra inquietud o sugerencia, te animo a que nos contactes a través de nuestro equipo policy@udemy.com, quienes estarán encantados de ayudarte. Saludos cordiales, Bella

ElianaC · ‎04-26-2023

Hi @Mayeso Henry Welcome to the instructor Community!

ElianaC · ‎04-26-2023

Hi @NAVEED AFAN CHEMIST 99 Welcome to the community! Are you planning to teach Chemistry? We have a Welcome Video if you'd like to learn more about how the community works. If you have any questions or need any assistance, feel free to let us know! Eliana Cerna Udemy Community Moderator

ElianaC · ‎04-26-2023

Hi @pradeepkuma327 This is the instructor community for instructors to help each other in the course creation process. You will need to send an email to the Student Support team here the team will guide you through this process. Eliana Cerna Udemy Community Moderator

JaneQureitem · ‎04-26-2023

Thank you

FrankKane · ‎04-25-2023

Udemy Business makes up over half of my revenue. Without it, I'd make less than half what I do now. The only case where you might want to opt out is if you teach a topic that isn't business or professional in nature, in which case the exclusivity terms may not be worth it.

ElianaC · ‎04-25-2023

Hi, @GrigorYeghi618 I'm sorry for the trouble. You will need to reach out to the Trust & Safety team via this email policy@udemy.com and provide this explanation in the email so you can get further instructors about your course. Eliana Cerna Udemy Community Moderator

R.C · ‎04-25-2023

Hello ElianaC, Thanks a lot for your answer ! I will contact them to ask. Thanks again

KhuramShahz275 · ‎04-24-2023

Fixing Disabled Sound. There could be several reasons why the sound is disabled on your device. Here are some general troubleshooting steps you can try: Check the volume: Make sure that the volume is turned up and not muted. Look for the volume icon on your device and increase the volume if necessary. Check audio settings: Go to your device's audio settings and make sure the audio output is set to the correct device. For example, if you're using external speakers, make sure they're selected as the audio output device. Restart your device: Sometimes a simple restart can fix sound issues. Check for updates: Make sure your device's operating system and audio drivers are up to date. Check the hardware: If you're using external speakers or headphones, make sure they're plugged in correctly and functioning properly. If you're using built-in speakers, try plugging in headphones to see if you get sound that way. If none of these steps work, you may need to seek additional technical support or bring your device to a professional for repair.

KhuramShahz275 · ‎04-24-2023

Udemy Course Marketing Challenges Marketing your Udemy course can be challenging, especially given the large number of courses available on the platform. Some of the main challenges you may face include: Standing out from the crowd: With thousands of courses available on Udemy, it can be difficult to make your course stand out from the rest. You will need to create a compelling title, description, and promotional video to catch the attention of potential students. Competition: Udemy is a highly competitive platform, and you will be competing with other instructors who may have more experience or better marketing skills. You will need to find ways to differentiate yourself and your course from the competition. Pricing: Udemy is known for its frequent sales and discounts, which can make it challenging to price your course appropriately. You may need to experiment with different pricing strategies to find the sweet spot that maximizes revenue while also attracting students. Promoting your course: Once you have created your course, you will need to promote it effectively to reach your target audience. This may involve creating a website or blog, running targeted advertising campaigns, or leveraging social media to reach potential students. Course quality: Ultimately, the success of your Udemy course will depend on the quality of the content you provide. You will need to create engaging and informative lessons that provide real value to your students, which can be time-consuming and challenging.

KhuramShahz275 · ‎04-24-2023

Udemy Content Not Visible. If you have uploaded your course to Udemy, but you cannot see your content, there are a few things you can check to resolve the issue: Make sure your content has been published: After uploading your course, you will need to publish it before it becomes visible to students. To do this, go to your course dashboard and click on the "Publish" button. Check your course status: If your course has been published but you still can't see your content, check the status of your course. Go to the "Manage Course" tab and look for any errors or warnings that may be preventing your content from being visible. Check your section settings: If you have created sections within your course, make sure that the sections are set to "published" and not "draft". To check this, go to the "Manage Course" tab and click on the "Course Content" option. Check your video settings: If you have uploaded videos to your course, make sure that they are set to "published" and not "unpublished". To check this, go to the "Manage Course" tab, click on the "Course Content" option, and then click on the video you want to check. Contact Udemy support: If none of the above steps resolve the issue, contact Udemy support for further assistance. You can do this by clicking on the "Support" button on the bottom right of your course dashboard.

CarlosMartinez · ‎04-22-2023

Me identifico con lo que dices @Benywhite. Soy de El Salvador y mi país va en una espiral muy parecida a la de Venezuela. Inicié en udemy, entre otras cosas, para tener un ingreso que no dependiera de la economía local. Y poder salir con un ingreso si la situación se vuelve insostenible. Ha sido un camino con mucha incertidumbre como mencionas, pero de mucha satisfacción y que me ha traído mucha paz mental a la vez que construyo libertad financiera. Estoy muy agradecido con udemy. Y al final esto se trata de agregar valor como todo en la vida. Entre más valor agregas, tarde o temprano más valor puedes capturar. Saludos!

ElianaC · ‎04-22-2023

Hi @m3zawi Since we function primarily as an on-demand, video-based platform, you’ll need to upload your video files directly to Udemy. In other words, students must be able to view your course lectures on the Udemy platform. You can start creating your course via this link. Here are some great resources regarding course creation: How to Add Sections, Lectures, and Video Content to Your Course Course Quality Checklist Teaching Center: How to Plan, Record, Publish and Market your course Teaching on Udemy: FAQ Community - Course Creation Compilation Course Creation Webinar w/ Jimmy Naraine Let me know if you have any other questions! Eliana Cerna Udemy Community Moderator

AcceptYoureAmazing · ‎04-22-2023

Hi, This is for anyone else who may still have the same problem. I found that the Course Image has a button to the right marked 'crop'. Unless you click 'crop' (even if the image doesn't need cropping because it fits perfectly) the page won't allow you to click Save.

ElianaC · ‎04-19-2023

Hi @Pragnesh To be able to investigate the reason why your course is not visible, please feel free to reach out to our Instructor Support team they will be able to provide you with more information about it. Eliana Cerna Udemy Community Moderator

ElianaC · ‎04-19-2023

Hi, @Adazynwa Welcome to the Instructor community! There are a bunch of topics you can teach at Udemy, you can have an idea of what subjects we have available here. As well, you can use the Marketplace Insight tool you can first search the topic of a course to see what demand vs supply exist about your niche. Eliana Cerna Udemy Community Moderator

Michael_D_Nwaogu · ‎04-18-2023

A lot of sweet stuff really, I even noticed that each IP Address instructors use to access their accounts could be seen easily by instructors too now. Or may be it has been there and that I'm just seeing it, it's cool. More grease to your elbows, guys. You are simply on fire. Thank you.

A_kumar · ‎04-17-2023

Team able to resolve my issue @ElianaC . Thanks for your support.

Yashwant Kumar · ‎04-16-2023

Hi Danette, Hope you doing well and all well going on. If you face trouble to upload profile picture from mobile and all you have to do is, simply goto computer and click on your profile icon when you reach out, after that you will click on profile photo and before upload your picture make sure your image size is matched with udemy's defined criteria and if you are all set than cheer up !

ElianaC · ‎04-15-2023

Hola @KassandraRevilla Bienvenida a la comunidad de Instructores, nuestra comunidad es un espacio para que los instructores ayuden a otros instructores en un tema en especifico que tengas dudas. Referente al tema del curso que quieres impartir, te puedo recomendar que revises en nuestra herramienta de marketing insights aqui los datos obtenidos te pueded dar una idea de cuan buscado es el tema de tu curso por los estudiantes. Espero que sea de mucha ayuda. Eliana Cerna Udemy Community Moderator

ElianaC · ‎04-15-2023

Welcome to the community @LANNIKBEAUT981 We have a Welcome Video if you'd like to learn more about how the community works. If you have any questions or need any assistance, feel free to let us know!

PaulS · ‎04-13-2023

Hi Dagne, (No Tax Advice being offered here) I live in Australia and as far as our Taxation is concerned these are informational forms from the US IRS. UK may treat it differently of course and your IRS should be able to advise you accordingly. Here is a link of a Q&A at the Australian Taxation Office where this was asked. What we do in Australia

AHardin · ‎04-12-2023

While there are a lot of courses on ChatGPT already in the Udemy marketplace (and elsewhere), I think the easiest way to get a definitive answer is to reach out to OpenAI. That way you have something in writing from the source since it is OpenAI's terms of service.

ElianaC · ‎04-12-2023

Hi @Relax and Sink These reports have been received, the team is investigating, and we have seen some instructors trying basic troubleshooting, such as clearing cookies and cache. Maybe you could give it a try and see if it works. If this doesn't work, please submit an email request to our Support team here so you can get assistance. Eliana Cerna Udemy Community Moderator

ElianaC · ‎04-12-2023

Hi @VahidQasimo626 I'm very sorry for the confusion this has caused you. Since this is a level account case and we in the community don't have the tools to assist you. However, I see that you have sent an email to the support team already, please bear with us and we will be following up with you as soon as possible. Thanks for your patience. Eliana Cerna Udemy Community Moderator

manaspanda · ‎04-11-2023

Thank you for your support and advise. Will try to go through the Webinar.

CarlosAlber862 · ‎04-11-2023

Muchas Gracias. Disculpe. Eso haré. Muy amable.

ElianaC · ‎04-11-2023

Hi @BhoomeekaJa725 I'm sorry to hear you are struggling to send the course for review if you are getting the following error message: This means you have some lectures without questions or video lectures, please make sure to check all your items have the correct content. If you are still unable to figure this out, please feel free to reach out to our Instructor Support team they will guide you through all the steps. Eliana Cerna Udemy Community Moderator

ElianaC · ‎04-11-2023

Hi @dr-Jonas Udemy’s Google Analytics and Adwords integrations are no longer available for users. In order to make ourselves compliant with user privacy rules (in part due to the General Data Protection Regulation (GDPR) law in the EU), it’s true that Udemy had to deprecate our Google Analytics features for instructors. With the Performance Feature we know we can’t duplicate exactly what Google Analytics was able to do. However, there are more improvements planned for the Traffic and Conversion section (giving more detail about the traffic source of external visits). We also think there are useful insights only Udemy can provide, regarding which topics your enrolled students are interested in. We’re also happy to pass on any recommendations to our product team about features that you feel could be improved, so please don’t hesitate to give us feedback about what we can add. Eliana Cerna Udemy Community Moderator

ElianaC · ‎04-11-2023

Hi @Harshi_garg17 Welcome to the community! Since we function primarily as an on-demand, video-based platform, you’ll need to upload your video files directly to Udemy. In other words, students must be able to view your course lectures on the Udemy platform. However, the community has multiple resources, please check the following webinar: Webinar Replay: Audio Visual 101 for Udemy Instructors Webinar Replay: Course Creation with Jimmy Naraine Webinar Replay: Learning Principles for Udemy Instructors Best Instructor Posts of All Time — Course Creation I hope this information helps you! Eliana Community Moderator

Udemy

Eliana cerna

ElianaC •
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Learner support, chemistry student, entrepreneurship

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Eliana cerna

ElianaC • Community Moderator

Learner support, chemistry student, entrepreneurship

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ElianaC •
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