My feedback: 1. Learn a lesson from the #1 physical and digital products marketplace platform in the world. Amazon. Starting this year, Amazon will restrict refunds for ebooks purchases where more than 10% of content was consumed. I have a 4.7 Instructor rating. All my courses are above 4.6 and yet, I'm losing hundreds of dollars every month due to refunds. People buy, watch, leave a review and take a refund. With a similar policy, I'm sure that figure will drop by 30% at least. 2. Amazon Associates Program has a 180-day period to make enough sales, otherwise, you're removed from the program. Udemy should be very generous in allowing new instructors to join and have a chance to compete and have a great living, teaching on Udemy. But there has to be a limit where Udemy needs to realize that they are paying more for video storage on some instructors than the money they bring in. Those courses should be removed. Again, after a generous amount of time. That can be a year or more. There are instructors who just clutter and devalue the platform, making 200 courses with thousands of free enrollments, confusing paying students, and bringing no value to anyone. 3. Disable mass-free coupons. Save the pain for those who haven't figured out this doesn't work. And again, stop devaluing our courses in the eyes of paying customers. Replace the one coupon for 1000 free enrollments with 1000 coupons with a single enrollment in each one. This way, I can give a free coupon to a student or a stranger without worrying that this coupon will end up on some website. 4. I feel like some instructors completely ignore Marketplace insights. How many more 2-hour Python/Java courses do we need? There should be a warning for those instructors in the course editor, telling them they are about to publish a course in a very crowded space. 5. Decouple Discount coupons from tracking coupons. Whenever I launch a course, I send promotional emails to different email lists, social media accounts, etc. I can't track which channel brings the most conversions because coupons are tighter to discounts, and those are limited to 3 per month. Keep the limit of discounts the same, but allow us to generate more tracking coupons to track conversions.
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