Udemy

Leonor C. · ‎03-04-2024

Hello @kevinprincetonx Please click on this link and then click on the black button "contact us" on the right of the page to access support. Kindest regards, Leonor Udemy Moderation team

Leonor C. · ‎02-29-2024

Hello @MohamedSale473 Congratulations on publishing your first course! That's a big success! I'll like to recommend having a look at this Webinar Replay: 5 Things Every Instructor Should Do After Publishing and our Best Instructor Posts of All Time — Marketing On the other hand since you are requesting feedback for your course, you can refer to this thread as our community champions and instructor Scott Duffy kindly offered help in giving his opinion on courses. The resources above should help you with your next steps after publishing your course!: Leonor Udemy Community Team

Leonor C. · ‎02-26-2024

Hello @ScreamAcademy You can absolutely screencast your phone, the only thing we ask is for you to do that using the phone by tilting it horizontally so that the video taked the correct aspect ratio. Let us know if you have any other questions. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-26-2024

Hi @georgeshahat Thank you for the question and I am happy to help!! 😊 After doing some research, it appears that a similar issue was recently reported by other instructors. This could potentially indicate a bug. While we're unable to investigate further within the community, I strongly recommend reaching out to our support team by clicking on “Contact Us” on the right. They can look into the matter for you and determine whether this is expected behavior (UB students). Thank you so much! Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-21-2024

Hello @ArwaHabib2408 Happy to help you answer some questions you might have about marketing. I'll like to recommend having a look at this Webinar Replay: 5 Things Every Instructor Should Do After Publishing and our Best Instructor Posts of All Time — Marketing We also offer strategies to instructors on how to promote their courses here, and you can always get advice from fellow instructors in the community. Some of them have shared their experiences in this compilation of the best posts about marketing. Leonor Udemy Community Team

Leonor C. · ‎02-21-2024

Hello @DaveSkypele067 I'm sorry to hear this issue has affected your students by not allowing them to download the videos at the proper resolution. This issue has been brought up to the support team and we need students to submit the report to the support team. I recommend encouraging the students to report the issue to the support team, as the more reports they receive, the higher priority the issue will get. This will help expedite a resolution, we as community moderator are unable to provide to investigate. Kindly keep in mind that the community is not an escalation support channel, and it’s generally more effective to reach out to the official support team for assistance with resolving this issue. Your feedback and reports are valuable in ensuring that the problem is addressed promptly. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-21-2024

Hello @EliF1 Congratulations on publishing your first course! That's a big success! I'll like to recommend having a look at this Webinar Replay: 5 Things Every Instructor Should Do After Publishing and our Best Instructor Posts of All Time — Marketing On the other hand since you are requesting feedback for your course, you can refer to this thread as our community champions and instructor Scott Duffy kindly offered help in giving his opinion on courses. The resources above should help you with your next steps after publishing your course!: Leonor Udemy Community Team

Leonor C. · ‎02-19-2024

Hello @AbhinavShar729 Happy to help! Here is an article that explains in detail how to add lectures, videos and resources to your course and this link explains how to create and add multiple-choice videos to your course. Let us know if you still have any doubts after going through these links. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-19-2024

Hello @Saqlinmusta574 Happy to help! You can create coupons to promote your courses. You can create up to three coupons per course each month. When a coupon expires, it becomes a referral link. So, it will no longer affect the price displayed to the user. However, if the student purchases within 24 hours of clicking your expired coupon link, you will still be credited with the sale. There are four types of coupons: Current best price Custom price Free: Open Free: Targeted In your case, the best option would be the Free: Targeted option which creates a longer-lasting offer that allows up to 100 students to enroll in your course for free. Other than these 100 students you send the code, all other students will see the course price you set up for your course. I hope this helped. Let us know if you need anything else or if you have any other questions. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-16-2024

Hello again, I have taken a look into your course at has been successfully resubmitted to the Quality Review Process, please wait until next Tuesday for a feedback. Kindest regards, Leonor

Leonor C. · ‎02-16-2024

Hello @SrbaKovacev771 Happy to help! Once you get a feedback on the Quality Review Process, the system automatically generates an email to let you know you have some things that need to be addressed in your course. No worries, once you have changed everything the agent asked you to in the feeback process, you can absolutely re-submit the course to the Quality Review Process once more and the agent will be happy to re-acess the course and if there are no more issued to be corrected, your course will be published after the review. Hope this helped. Let us know if you need anything else or if you have any further questions. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-16-2024

Hello @AnikaT Happy to help! This page has a lot of options for video editing and this programme can abosuletly help you out with the audio issues in your video such as white noise cancelation amongst other useful things. Hope this helps! Let us know if you need anything else ot if you have any further questions. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-13-2024

Hello @LisaRonenet775 Happy to help! You can use whatever suits you best as long as you have a video with audio on all your lectures, your course needs at least 5 lectures and a minimum of 30 minutes of video and audio in total. With that said, you can use a PPT and audio, you can use a video of yourself or you can use a PPT and a taking head on the side. You can choose whatever format suits you best. Hope this helped. Let us know if you have any further questions. kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-09-2024

Hello @DILLYARA Happy to help! Assignments always need solutions to the questions asked. Here you can see in detail how assignments work and how to create them. Hope this helped! Kindest regards, Leonor Udemy moderator team

Leonor C. · ‎02-08-2024

Hey @ScottDuffy 👋 I would do some on tarot, international trade, Silhouette (cutting machine to do arts and crafts) and maybe one or two on language courses (English, Portuguese and French) to English Portuguese, French and Spanish speakers. Other than that I am a true consumer on courses and at the moment I have taken on a new hobby which is novel writing... taking my baby steps into writing my first story (novel?)... maybe in the future I can adventure into one of these also, time will tell!

Leonor C. · ‎02-08-2024

Hello @ScottDuffy What a great initiative! Here at Udemy we are all about values such as community, making an impact and helping all achieve success and this is all about that! Congratulations and lots of kudos for you!! 👏👏👏 Kindest regards! Leonor Udemy moderation team

Leonor C. · ‎02-07-2024

Hello again @ Dzuya Congratulations on publishing your first course! That's a big success! I'll like to recommend having a look at this Webinar Replay: 5 Things Every Instructor Should Do After Publishing and our Best Instructor Posts of All Time — Marketing The resources above should help you with your next steps after publishing your course!: Leonor Udemy Community Team

Leonor C. · ‎02-06-2024

Hello again @DILLYARA You have 2 options of "free preview" in your course. First is the promo video, which is a dedicated video (and optional) that you put in your course (here is the link that explain this). Promo videos are a kind of intro video or a promotional video you can insert to the course that are not part of the course itself but used as promotion. The promo video is always the first video to appear in the course and is always free preview. The other option is free previews of the lectures themselves. These are part of the course and you simply choose the lectures you want to make available as sample of the course students can see for a sneak peak of the way you lecture - and these are where students see your rhythm, balance, tone, etc. These free previews can be selected from your course and not necessarily be the first lecture of your course but most instructors use the introduction lecture also as free preview. This is up to you. Hope this helps. Best, Leonor

Leonor C. · ‎02-06-2024

We're glad to see that you were able to submit your course to the Quality Review. Hope everything goes well on your first submission and I wish a lot of success in your first course! Have a great day and happy learnings, Leonor

Leonor C. · ‎02-05-2024

Hello @DILLYARA Happy to help! Udemy asks for at least 10 minutes of free previews avaiable for students to views if they like the tone and the style of the course. For more information on free previews and how to turn on free previews on the course, please refer to this article. Hope this helped. Let us know if you have any further questions. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎02-05-2024

Hello @ Dzuya Happy to help! I have taken a look into the pending test videos and I could not fin yours in the list, so if you would still like a review in a test video, please re-submit it. As regards to your cours, you need to click on the course and click on the "submit your course" button at the end of the menu on the left. Submit your course Once you have completed all the requirements for your course, click the Submit for Review icon on the left hand side of the course management page. If you have not yet completed the identify verification process (required by all instructors), you will be prompted to do so at this time. When you submit your course into the Quality Review Process you will be able to choose a unique URL for your course. For example, www.udemy.com/the-name-of-your-course/. Select your course URL and share it with friends and followers. Hope this helped! Let us know if you have any further questions! Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎01-17-2024

Hello @KrystianWojtarowicz I am glad to help! You are referring to the community ranks and here is a post from our community manager explaining all the ranks you have in the community. Once you attein a rank you do not get downgraded from it. Another thing is the community champion. The community champion is a role with an application we open here in the community from time to time. Here is one of our posts with the open application for you to know what is it about. So keep your eyes open for when we open applications for community champions. You can learn more about the requirements & perks in our Community Champions Reference Sheet. Notice that the community champion role is not forever. Let us know if you have any further questions. Leonor Udemy moderation team

Leonor C. · ‎01-16-2024

Hello @DanielK.318 Happy to help! Every time you add a new lecture or change the title of the course it will have to go through the Quality Review once more and your course will be out of the catalogue for the duration of the review. I hope this helps! You are welcome to contact the instructor support if you have any further questions! Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎01-08-2024

Hi @RFSAcademiaEGD ! Welcome to the community. How exciting to have you here and Happy New Year! First, I'd encourage you to take a look at our official and free Udemy courses, which will help you with getting started on Udemy. Also, here are some great resources regarding course creation: Course Quality Checklist Teaching Center: How to Plan, Record, Publish and Market your course Teaching on Udemy: FAQ Community - Course Creation Compilation Course Creation Webinar w/ Jimmy Naraine Webinar Replay: Making the Most of your Instructor Experience w/Katie Bent Please, let us know if you have more specific questions about your instructor journey, and we are happy to help! Leonor Udemy Community Team

Leonor C. · ‎01-04-2024

Hi @DuaFatima488 Welcome to the community. How exciting to have you here! First, I'd encourage you to take a look at our official and free Udemy courses, which will help you with getting started on Udemy. Also, here are some great resources regarding course creation: Course Quality Checklist Teaching Center: How to Plan, Record, Publish and Market your course Teaching on Udemy: FAQ Community - Course Creation Compilation Course Creation Webinar w/ Jimmy Naraine Webinar Replay: Making the Most of your Instructor Experience w/Katie Bent Please, let us know if you have more specific questions about your instructor journey, and we are happy to help! Kindest regards, Leonor Udemy moderation team Leonor Udemy Community Team

Leonor C. · ‎01-02-2024

Hello @CoreyGrayCoaching Happy to help! This is done autoatically every time we have an update in our Quality Review Process guidelines, I would suggest you take a moment to revise the course and re-submit your course once more to the QRP team. They will be happy to re-publish your course if all the guidelines of your course are up-to-date. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎01-02-2024

Hello @KundanNaren730 Welcome to the community. How exciting to have you here and happy 2024 for you too! First, I'd encourage you to take a look at our official and free Udemy courses, which will help you with getting started on Udemy. Also, here are some great resources regarding course creation: Course Quality Checklist Teaching Center: How to Plan, Record, Publish and Market your course Teaching on Udemy: FAQ Community - Course Creation Compilation Course Creation Webinar w/ Jimmy Naraine Webinar Replay: Making the Most of your Instructor Experience w/Katie Bent Please, let us know if you have more specific questions about your instructor journey, and we are happy to help! Leonor Udemy Community Team

Leonor C. · ‎01-02-2024

Hello @Saranya Sekar Happy to help! Please take a look into these articles to help you figure out how to add question and answer sessions to your course: Practice tests: Quiz Please let us know if you need any additional information. Kindest regards, Leonor Udemy moderation team

Leonor C. · ‎12-11-2023

Hello @ArthurFotler1610 Hapy to help! Anything related to copyright you must send an email to Trust and Safety team through this link. Kindest regards, Leonor Udemy Moderation team

Leonor C. · ‎12-07-2023

Hello @Our.Kitchen021 Happy to help! The language of your course be the same (in spoken) in the landing page and you can add as subtitles other languages. Lets say your course is set to arabic, with the landing page all in arabic, the language spoken in the course is arabic, you can add all subtitles in other languages.. Do in your case the subtitles does not match the policy. I hope this helped. Let me know if you have further questions. Kindest regards, Leonor Udemy moderation team

Udemy

Leonor Collor

Leonor C. •
Community Moderator

Udemy Video Expert / Udemy Support Agent

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Re: Private accounts for students

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Re: Course Marketing

Re: Lectures download in awful quality (144 pixels)

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Re: How and where to add a Screencast Video and Quiz with Multiple choices

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Re: Got this email after re-submitting for review, I am stuck now

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Leonor Collor

Leonor C. • Community Moderator

Udemy Video Expert / Udemy Support Agent

Community stats

Leonor C. •
Community Moderator