1080p and 4K Blurry

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1080p and 4K Blurry

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Hello,

 

I had gotten complaints ion the past that my videos are only 720p, knowing full well that I recorded in 1080p. They infact looked blurry and this was puzzling. 

I now record in4k and this has gotten even worse. 

 

What exactly is happening to my video quality after I upload to Udemy? The same video are pristine both on my pc, other PCs and on YouTube. 

 

I am genuinely confused. 

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Bella
Community Moderator
Community Moderator

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Hi@TrevoirWill509 thanks for your question. I’m happy to give some background info about this to help explain why you are not seeing the 1080p option on your course videos.

Udemy employs an “Adaptive Streaming” player for course videos. This option is not yet available for all Udemy courses, but we’re always happy to enable it by instructor request.

When enabled, it means that students can choose an “Auto” streaming option for the course video. With this Auto option, 1080p streaming is possible, if the student has the streaming capability and necessary screen size to take advantage of 1080p.

 

Feel free to contact our team at instructorsupport@udemy.com and they will be happy to enable 1080p quality for your course. 

 

Bella Almeida

Udemy Community

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I think what happens is that Udemy compresses the size of the file to fit in the upload by reducing video quality. 

I am not sure how other people have good quality you should make a new thread and include it to people who have made videos like with a title like 

 

"Does anyone who have made course on Udemy know how to prevent my video quality from being reduced?" 

 

I would go for someting like that because it seems that people are able to prevent that but I am not sure how?

 

If you ask this question this will help me I am new to the Udemy platform and I actually I have never finished my course yet! 

 

Hope this helps! 

🙂 

Bella
Community Moderator
Community Moderator

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Hi@TrevoirWill509 thanks for your question. I’m happy to give some background info about this to help explain why you are not seeing the 1080p option on your course videos.

Udemy employs an “Adaptive Streaming” player for course videos. This option is not yet available for all Udemy courses, but we’re always happy to enable it by instructor request.

When enabled, it means that students can choose an “Auto” streaming option for the course video. With this Auto option, 1080p streaming is possible, if the student has the streaming capability and necessary screen size to take advantage of 1080p.

 

Feel free to contact our team at instructorsupport@udemy.com and they will be happy to enable 1080p quality for your course. 

 

Bella Almeida

Udemy Community

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