18 days and not verified yet

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18 days and not verified yet

Hello.

 

I sent my course for review about 20 days ago.

 

My verification process is not completed and I cannot publish it. I do not have any message from the verficiation team of any kind yet.

 

Could you please tell me what should I do to have my verification completed?

 

Regards,

 

Gonzalo.

3 Replies
Abbie
Community Moderator
Community Moderator

Re: 18 days and not verified yet

Hi @Gonzalo, I'm sorry to hear that you are experiencing a delay in verifying your account. Generally, we expect instructors to go through our verification process detailed on this page, but I've pinged the team and they're working with you via email to get you set up as soon as possible. We appreciate your patience in the meantime!

 

Abbie Reyes
Udemy Community Team
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Re: 18 days and not verified yet

Thank you Abbie.

 

In fact , the same day that I sent the verification through the post form on the instructor's area, I sent simulatenously by email my id card and a proof of residence just in case.

 

Thanks for your help, because the team contacted me yesterday evening (EST time) and sent me instructions for the verification process.

 

Best regards,

 

Gonzalo.

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Abbie
Community Moderator
Community Moderator

Re: 18 days and not verified yet

I'm glad to hear that, @Gonzalo. Thanks for updating us! Smiley Happy

 

Abbie Reyes
Udemy Community Team
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