Does a video become available as soon as it is published in a course that has already been purchased?

cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 

Does a video become available as soon as it is published in a course that has already been purchased?

Go to solution

Hello, I have published my first course and am happy to say I have sold 20 πŸ™‚

I have decided to add more lectures and added some videos, clicked publish but they are not visible to the students yet who have already bought the course?

Is it just a matter of waiting for system to publish them?

Many thanks, Emma

1 ACCEPTED SOLUTION
Abbie
Community Moderator
Community Moderator

Go to solution

Hey @EmmaCooke424, if the new videos are fully uploaded and published, the students will have access to them, yes. 

 

If that's not the case, please reach out to intructorsupport@udemy.com or advise your students to reach out support@udemy.com.

 

Hope this helps!

 

Abbie Reyes
Udemy Community Team

View solution in original post

1 Reply
Abbie
Community Moderator
Community Moderator

Go to solution

Hey @EmmaCooke424, if the new videos are fully uploaded and published, the students will have access to them, yes. 

 

If that's not the case, please reach out to intructorsupport@udemy.com or advise your students to reach out support@udemy.com.

 

Hope this helps!

 

Abbie Reyes
Udemy Community Team

View solution in original post

cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
First-time Course Creation
Decided to take the plunge and create your own Udemy course? Check out some incredible Udemy success stories, and get inspired by your fellow instructors!
Top Liked Authors