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Unable to view ratings and reviews

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Hi there,

 

I am a relatively new instructor here. I launched my first course about 3-4 weeks ago and I am unable to view any ratings or reviews...

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Community Moderator
Community Moderator

Re: Unable to view ratings and reviews

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Hey @Samarpita! If you know that your students have left reviews but are not displayed on your course landing page after 48 hours, my guess is that something about the review was flagged by our spam filter. Udemy uses an algorithm to scan reviews and look for behaviors that might indicate that the review is fake/spam. If you believe that the review was wrongly flagged, please email policy@udemy.com.

 

Abbie Reyes
Udemy Community Team

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Community Moderator
Community Moderator

Re: Unable to view ratings and reviews

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Hey @Samarpita! If you know that your students have left reviews but are not displayed on your course landing page after 48 hours, my guess is that something about the review was flagged by our spam filter. Udemy uses an algorithm to scan reviews and look for behaviors that might indicate that the review is fake/spam. If you believe that the review was wrongly flagged, please email policy@udemy.com.

 

Abbie Reyes
Udemy Community Team

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Re: Unable to view ratings and reviews

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Thank you Abbie! Appreciate your quick response! 

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