I'm stuck with uploading my profile picture and course picture

cancel
Showing results for 
Search instead for 
Did you mean: 

I'm stuck with uploading my profile picture and course picture

BD6D7AF5-D7A9-4154-AA9F-2D66463DFCC8.jpeg

I keep getting the above error whenever I try to upload my profile picture. I have tried different picture sizes (square and landscape). I have tried different browsers; yet same error.

The same error when I try to put up a picture for my first course.

I can't proceed to payout settings without the profile picture. Hence, I can't publish the course...

2 Replies

Hi @onyemaudezed , please reach out to instructorsupport@udemy.com so they can further assist you. 

Thank you @MariaG .

I tried it on mobile and it finally worked.

I have already submitted the course for review.

 

Thanks for the response.

cancel
Showing results for 
Search instead for 
Did you mean: 
First-time course creation
Decided to take the plunge and create your own Udemy course? Check out some incredible Udemy success stories, and get inspired by your fellow instructors!