Wednesday
When I tried to upload a video of more than 800M through the mobile web page, the upload failed. What's the reason for this?
Wednesday
Hi @brother9 Sorry to hear you are having upload issues. Most uploading issues are caused by a poor internet connection. If you experience issues while the video is being uploaded it could be due to the following:
A slow internet connection speed. Try uploading the videos when your internet connection is faster. Or, try uploading the video from a different internet connection.
The data limit for your internet provider has been reached. Try uploading the video from a different internet connection.
You are connected to the internet through a VPN and your connection provider has blocked uploads. Try uploading the video from a different internet connection.
Please try to upload the videos again. If the issue persists, please contact our support team and include the following information:
The lecture file
The operating system you're using
Your internet connection speed
To contact the team, please open the help center article here and click “Contact Us” on the right.
I hope this helps!
Eliana
Udemy Community Moderator
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