cant save course landing page?

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cant save course landing page?

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hi everyone,

i've been banging my head against a wall for half an hour now!
I've been putting together my course landing page, and no matter what i do, the option to "save" is always greyed out

 

i've tried it in 2 separate browsers - firefox and chrome, and in incognito modes, but still no joy

 

i presume i'm missing something basic, but cant for the life of me figure it out!


thanks!udemy_save.jpg

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MarinaT
Community Manager
Community Manager

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Hi @AidanWilson,

 

Oh no! I'm truly sorry for the frustration you're experiencing 😅.

 

Have you added a course image? If so, please make sure to click on the "Crop image" button next to the course image you uploaded. This will enable the "Save" button to become clickable.

 

Please feel free to reach out if you have any further questions!

 

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MarinaT
Community Manager
Community Manager

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Yayyy! I'm happy to hear it worked. 

(Yes, I'll definitely pass on your feedback to the appropriate team 😊)

 

We wish you a lot of fun and success on Udemy, and please don't hesitate to let us know if there's anything else we can help you with!

 

MarinaT_0-1712834407890.gif

 

View solution in original post

3 Replies
MarinaT
Community Manager
Community Manager

Go to solution

Hi @AidanWilson,

 

Oh no! I'm truly sorry for the frustration you're experiencing 😅.

 

Have you added a course image? If so, please make sure to click on the "Crop image" button next to the course image you uploaded. This will enable the "Save" button to become clickable.

 

Please feel free to reach out if you have any further questions!

 

Go to solution

thanks so much for your advice marina - that seems to have done it!

its a slightly unexpected behaviour, my image was created to the specifications required, so it didnt occur to me to click the crop button as i knew it was "correct"

still, clicking the crop button worked! maybe thats something you could flag up to the UX team i guess 🙂

Thanks again for such a prompt response, it was really appreciated!

MarinaT
Community Manager
Community Manager

Go to solution

Yayyy! I'm happy to hear it worked. 

(Yes, I'll definitely pass on your feedback to the appropriate team 😊)

 

We wish you a lot of fun and success on Udemy, and please don't hesitate to let us know if there's anything else we can help you with!

 

MarinaT_0-1712834407890.gif

 

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