10-09-2023 03:05 PM
I woke up to find out that 1 of my courses has been banned, and another "Needs Fixes", but edit the course, because it's frozen.
Is there someone I could call/chat with about this?
It's been about 12 hours now, and I'm not hearing back from anyone from policy@udemy.com
10-09-2023 03:23 PM
Try this contact form: https://support.udemy.com/hc/en-us/requests/new
Once filled out, you can click to submit the form OR continue to chat.
10-09-2023 04:12 PM
Thank you so much.
I just got in touch with someone via the chat & they said customer service will reply within 24-48 hours.
I'm still frustrated & irritated about this, but this information is helpful.
Thank you!
10-10-2023 04:11 AM
You are welcome! Hope it gets worked out for you.
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