Where's the support chat?

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Where's the support chat?

After a while without using, a student is in trouble after purchasing a course from me and I no longer find the chat in the instructor support, can someone tell me where the chat is?
No more chat for instructors in Brazil?

1 Reply
Abbie
Community Moderator
Community Moderator

Hi @ricardomilbrath, generally chat service is available 5AM-8PM PST Monday - Friday. You can reach out during that time. If for some reason you can't reach the team via chat you can always send an email to instructorsupport@udemy.com and they'll be happy to help.

 

Abbie Reyes
Udemy Community Team
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Introductions
Create a video to introduce yourself and watch other videos from instructors to get to know them. We recommend including your name, what you teach, and what you hope to learn in your video.