Which of these features had the biggest impact on your business?

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Which of these features had the biggest impact on your business?

Bella
Community Moderator
Community Moderator

Hello Hello!

 

I wanted to hop into the community today and pass along a product update for you! Over the last year, the product team was committed to providing you with the tools to make your day-to-day work more efficient so that you can focus more time on doing what you do best….creating course content. 

 

Here is the list of product features that have shipped in 2021:

 

  • Featured Questions
  • Direct Messaging
  • Direct Deposit for US
  • Personal Plan Pilot
  • Q&A Deflection measures
  • Opportunity insights
  • Password strength
  • Labs & Assessments pilot
  • Marketplace Maintenance program

 

We are curious to know which of these features has had the biggest impact on your business? Leave a comment below!

11 Comments
CarlosDeLeon
Level 3
Level 3

@Bella wrote:

Hello Hello!

 

I wanted to hop into the community today and pass along a product update for you! Over the last year...


What is the product update?

 

Also, I never heard of these features:

 

  • Password strength
  • Labs & Assessments pilot

 

AlexHagmann
Level 3
Level 3

I liked most 

  • Featured Questions
  • Direct Messaging

I wish in one year I´ll answer

  • Direct Deposit for non-US (as this will have a direct impact on net sales -> Saving 3-5% Payment Fees)

Hoping the best for 2022!

ba0708
Level 3
Level 3

None, sorry. I don't mean to be negative, but those things just haven't had any effect for me. The personal plan might, but that's too early to say. The direct deposits for non US instructors would have a huge impact, as we are losing 2-3% of our revenue in payment fees. We have been waiting for a long time without any word on it, so I surely hope it's being worked on!

askomdch
Level 3
Level 3

I definitely agree with below. It's not only the PayPal fee. The conversion rate is also too low impacting another 3-%. 

  • Direct Deposit for non-US (as this will have a direct impact on net sales -> Saving 3-5% Payment Fees)
Mafra
Level 1
Level 1

Labs & Assessments pilot

Bella
Community Moderator
Community Moderator

Hi @CarlosDeLeon, apologies for the confusion. To clarify, this post is our update to showcase a list of the features that we have rolled out this year. We wanted to know how your experience with them has been. 🙂

 

Our Password Strength initiative prompted instructors to update their passwords to strengthen them and make them more secure. You can refer to this Help Center article for more information, this page also includes guidance for keeping an account secure.

 

The Labs & Assessments pilot was an experiment to calibrate the difficulty of the multiple-choice questions in the assessments. Students in certain certification courses were offered the ability to test their knowledge in specific topic areas with a multiple-choice skills assessment. After the assessments, they received results to help them determine where they need to improve within their current enrolled courses.

 

I hope this context is useful! 

 

Bella Almeida

Udemy Community 

CarlosDeLeon
Level 3
Level 3

It is @Bella , thanks.

Bella
Community Moderator
Community Moderator

Hi @ba0708 and @askomdch, thank you for sharing your honest thoughts. Those observations are the ones that help us grow and improve.

 

We know that the Direct Deposit option is something international instructors are eager to have. At this time, we don't have a definitive timeline for when this feature will become available in other jurisdictions as offering international bank transfer comes with operational and legal complexities.

 

We'll make sure to notify our community once we have an update.

 

Bella Almeida

Udemy Community 

AxelRittershaus
Community Champion Community Champion
Community Champion

Thanks Bella,

 

For me it's:

Featured Questions, Direct Messaging, and Insights are very good updates.

 

I'd love to finally see better mailing-features, like scheduled mails...

And more coupons, as well as 2FA.

 

Axel

 

Bella
Community Moderator
Community Moderator

Glad you think these new features are helpful, @AxelRittershaus! And thank you for telling us about what you're expecting to see in the future - I've shared it with the team. 🙂

FrankKane
Community Champion Community Champion
Community Champion

Absolutely Opportunity Insights for me. We've gone from maintaining our existing courses to producing 3 new ones in parallel now, because we know there are better odds for those courses to gain traction.

 

Letting us shut off DM's and Q&A deflection efforts are a big deal as well; it's kept our operational costs under control.

 

I recognize the longer-term impact of marketplace maintenance and am happy about that too. Not having to manually transfer payouts from PayPal every month is also nice. But yeah, opportunity insights is what changed things the most here.